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GEICO and Progressive are two of the biggest names in insurance. Both companies offer dozens of insurance products, including popular policies like auto, home, renters, and commercial insurance. GEICO and Progressive also share a reputation for offering reasonably priced coverage and many discounts to help you get a lower premium.
We compared a variety of insurance products from GEICO and Progressive and found that Progressive is the superior carrier in most categories. Progressive has more coverage options and more discounts overall. However, many consumers will find that GEICO’s policies are cheaper, although the coverage is limited.
GEICO
Very affordable coverage
Live chat feature for policyholders
Car insurance discounts for military personnel and federal employees
Coverage options are limited
Few discounts for non-auto insurance policies
Progressive
Great online tools and resources
24/7 customer support, even on holidays
Offers unique personal policies, like wedding, health, and electronics insurance
Policies tend to be more expensive
Certain coverages and discounts are not available everywhere
GEICO vs. Progressive: Auto Insurance
At-a-Glance
GEICO | Progressive | |
---|---|---|
Geographic availability | Nationwide | Nationwide |
Discount opportunities | 16 | 14 |
Customer service | Phone, chat, email, in-person | Phone, chat, email, in-person |
Claims processing | Online, phone, mobile app | Online, phone, mobile app |
NAIC complaint score | 0.0 | 0.73 (below average) |
AM Best rating | A++ | A+ |
Coverage
Progressive and GEICO both offer minimum coverage and full coverage policies. However, the exact amount of coverage available will vary based on your location.
GEICO | Progressive | |
---|---|---|
Personal liability insurance | Yes, amount varies | Yes, amount varies |
Collision insurance | Yes, amount varies | Yes, amount varies |
Comprehensive insurance | Yes, amount varies | Yes, amount varies |
Medical payments insurance | Yes, amount varies | Yes, amount varies |
Uninsured motorist insurance | Yes, amount varies | Yes, amount varies |
Underinsured motorist insurance | Yes, amount varies | Yes, amount varies |
Riders
In terms of riders, or optional coverages, Progressive is the clear winner. GEICO’s car insurance riders are very limited, so it’s only recommended for drivers who need a very basic policy.
GEICO | Progressive | |
---|---|---|
Rideshare insurance | No | Yes |
Roadside assistance | Yes | Yes |
Accident forgiveness | No | Yes |
Gap insurance | No | Yes |
Rental car reimbursement | Yes | Yes |
Custom parts coverage | No | Yes |
Deductible savings bank | No | Yes |
Mechanical breakdown insurance | Yes | No |
New car replacement | No | No |
Rates and Discounts
Car insurance discounts are based on personal factors, like your state and city, age, and driving record. To get a lower rate, both Progressive and GEICO offer more than a dozen car insurance discounts.
GEICO | Progressive | |
---|---|---|
Smart student | Yes | Yes |
Distant student | No | Yes |
Multi-vehicle | Yes | Yes |
Multi-policy | Yes | Yes |
Air bag | Yes | No |
Anti-lock brakes | Yes | No |
Alarm system | Yes | No |
Daytime running lights | Yes | No |
Seat belt usage | Yes | No |
Defensive driving course | Yes | No |
Driver’s education course | Yes | No |
Emergency deployment | Yes | No |
Military | Yes | No |
Federal employee | Yes | No |
Affinity group | Yes | No |
Continuous insurance | No | Yes |
Safe driver reward program | Yes | Yes |
Teen driver | No | Yes |
Homeowner | No | Yes |
Online quote | No | Yes |
Sign online | No | Yes |
Paperless statements | No | Yes |
Pay in full | Yes | Yes |
Automatic payments | Yes | Yes |
Claim-free | Yes | Yes |
New vehicle | Yes | No |
GEICO vs. Progressive: Home Insurance
At-a-Glance
GEICO | Progressive | |
---|---|---|
Geographic availability | Nationwide | Nationwide |
Discount opportunities | 3 | 7 |
Customer service | Phone, chat, email, in-person | Phone, email, in-person |
Claims processing | Online, phone, mobile app | Online, phone, mobile app |
NAIC complaint score | 0.00 | 0.00 |
AM Best rating | A++ | A+ |
Coverage
Progressive and GEICO offer standard homeowners insurance policies that are designed to cover the physical structure of your home, your personal belongings, and your liabilities. The amount of coverage you can buy will depend on the value of your home, where you live, and other factors. One thing to note is that Progressive is not the underwriter of its own policies, so the specific coverages available could depend on the carrier that underwrites your coverage.
GEICO | Progressive | |
---|---|---|
Dwelling insurance | Yes, amount varies | Yes, amount varies |
Other structures coverage | Yes, amount varies | Yes, amount varies |
Personal property insurance | Yes, amount varies | Yes, amount varies |
Personal liability insurance | Yes, amount varies | Yes, amount varies |
Medical payments coverage | Yes, amount varies | Yes, amount varies |
Loss of use insurance | Yes, amount varies | Yes, amount varies |
Riders
When it comes to home insurance riders, we found that GEICO and Progressive both have very limited options. Below are the riders you can add to your home insurance policy for more protection.
GEICO | Progressive | |
---|---|---|
Water backup coverage | No | Yes |
Personal injury coverage | No | Yes |
Flood insurance | Yes | Yes |
Rates and Discounts
Every homeowner pays a different rate for coverage, but if you are looking for a cheaper premium, GEICO and Progressive both offer discounts. Based on our research, we found that Progressive offers more discounts than GEICO.
GEICO | Progressive | |
---|---|---|
Multi-policy | Yes | Yes |
Security system | Yes | Yes |
Fire alarm | Yes | Yes |
Quote in advance | No | Yes |
New home purchase | No | Yes |
Paperless statements | No | Yes |
New home construction | No | Yes |
Pay in full | Yes | Yes |
Single deductible | No | Yes |
GEICO vs. Progressive: Renters Insurance
At-a-Glance
GEICO | Progressive | |
---|---|---|
Geographic availability | Nationwide | Nationwide |
Discount opportunities | 4 | 6 |
Customer service | Phone, chat, email, in-person | Phone, chat, email, in-person |
Claims processing | Online, phone, mobile app | Online, phone, mobile app |
NAIC complaint score | N/A | N/A |
AM Best rating | A++ | A+ |
Coverage
If you need a standard renters insurance policy, GEICO and Progressive both offer basic coverage. The specific amount of coverage you can buy depends on where you live.
GEICO | Progressive | |
---|---|---|
Personal property insurance | Yes, amount varies | Yes, amount varies |
Personal liability insurance | Yes, amount varies | Yes, amount varies |
Medical payments insurance | Yes, amount varies | Yes, amount varies |
Loss of use insurance | Yes, amount varies | Yes, amount varies |
Riders
GEICO and Progressive have limited renters insurance riders, so neither company is a great choice if you want to customize your coverage with add-ons. Progressive offers three riders, and GEICO offers just one.
GEICO | Progressive | |
---|---|---|
Water backup coverage | No | Yes |
Personal injury coverage | No | Yes |
Flood insurance | Yes | Yes |
Rates & Discounts
Renters insurance rates are personalized, but if you’re looking for affordable coverage, GEICO and Progressive have several discounts that can help you save money. We found that Progressive offers a few more discounts than GEICO does.
GEICO | Progressive | |
---|---|---|
Multi-policy | Yes | Yes |
Security system | Yes | No |
Fire alarm | Yes | No |
Quote in advance | No | Yes |
Paperless statements | No | Yes |
Pay in full | Yes | Yes |
Gated complex or community | No | Yes |
Single deductible | No | Yes |
GEICO vs. Progressive: Commercial Insurance
At-a-Glance
GEICO | Progressive | |
---|---|---|
Geographic availability | Nationwide | Nationwide |
Discount opportunities | 0 | 9 |
Customer service | Phone, chat, email, in-person | Phone, chat, email, in-person |
Claims processing | Online, phone, mobile app | Online, phone, mobile app |
NAIC complaint score | 0.0 | 0.0 |
AM Best rating | A++ | A+ |
Coverage
If you are in the market for commercial coverage, go with Progressive. The company offers a wider variety of policies and generous discounts for commercial car insurance. GEICO offers significantly fewer policy options.
GEICO | Progressive | |
---|---|---|
Business owners policy (BOP) | Yes, amount varies | Yes, amount varies |
General liability insurance | Yes, amount varies | Yes, amount varies |
Professional liability insurance | Yes, amount varies | Yes, amount varies |
Workers’ compensation | Yes, amount varies | Yes, amount varies |
Medical malpractice insurance | Yes, amount varies | No |
Commercial auto insurance | Yes, amount varies | Yes, amount varies |
Cyber liability insurance | Yes, amount varies | Yes, amount varies |
Liquor liability insurance | No | Yes, amount varies |
Inland marine insurance | No | Yes, amount varies |
Employment practices liability insurance | No | Yes, amount varies |
Commercial property insurance | No | Yes, amount varies |
Excess and surplus insurance | No | Yes, amount varies |
Employee pet insurance | No | Yes, amount varies |
Employee health insurance | No | Yes, amount varies |
Riders
Progressive and GEICO don’t advertise any riders for commercial insurance products online. If you are looking for certain riders, we recommend contacting a GEICO or Progressive agent to find out if any endorsements are available in your state.
Rates & Discounts
The cost of business insurance depends on factors like your industry and the number of employees you have. While GEICO doesn’t offer any discounts for commercial insurance, Progressive does. However, Progressive’s discounts only apply to commercial auto insurance policies.
GEICO | Progressive | |
---|---|---|
Package discount (commercial auto and general liability or BOP) | No | Yes |
Commercial Driver's License (CDL) | No | Yes |
Business experience (3+ years) | No | Yes |
Prior insurance | No | Yes |
Pay in full | No | Yes |
Electronic payments | No | Yes |
Personal auto insurance coverage | No | Yes |
Smart Haul program (truck customers only) | No | Yes |
Snapshot ProView | No | Yes |
GEICO vs. Progressive: Other Insurance Products
Besides auto, home, renters, and commercial coverage, GEICO and Progressive offer a variety of other insurance policies. Most of the policies sold by GEICO and Progressive are underwritten by the company itself. Here’s a comprehensive list of the types of insurance you can get from these two providers:
GEICO | Progressive | |
---|---|---|
ATV insurance | Yes | Yes |
Boat insurance | Yes | Yes |
Classic car insurance | Yes | Yes |
Golf cart insurance | No | Yes |
Mexico auto insurance | Yes | Yes |
Motorcycle insurance | Yes | Yes |
Personal watercraft insurance | Yes | Yes |
RV insurance | Yes | Yes |
Segway insurance | No | Yes |
Snowmobile insurance | Yes | Yes |
Condo insurance | Yes | Yes |
Flood insurance | Yes | Yes |
Jewelry insurance/personal articles insurance | Yes | Yes |
Landlord insurance | Yes | No |
Home security insurance | No | Yes |
Home warranty insurance | No | Yes |
Mobile home insurance | Yes | Yes |
Health insurance | No | Yes |
Dental insurance | No | Yes |
Vision insurance | No | Yes |
Life insurance | Yes | Yes |
Identity theft insurance | Yes | Yes |
Pet insurance | Yes | Yes |
Electronic device insurance | No | Yes |
Travel insurance | Yes | Yes |
Overseas insurance | Yes | No |
Umbrella insurance | Yes | Yes |
Wedding insurance | No | Yes |
GEICO vs. Progressive: Customer Service
GEICO and Progressive both have decent customer service, with in-person, phone, live chat, email, and mobile app support. Additionally, GEICO and Progressive policyholders can take advantage of 24/7 customer support, 365 days per year.
GEICO vs. Progressive: Claims
If you experience a loss, Progressive and GEICO both allow policyholders to file a new insurance claim over the phone, through the online form, and on the mobile app. However, GEICO only allows online and mobile claims for auto, home, and renters insurance claims, and Progressive only supports online and mobile claims for auto insurance.
If you have any other type of insurance, such as life insurance or business insurance, you'll have to call a GEICO or Progressive agent in order to start a new claim.
With either carrier, the process of submitting a claim is pretty simple. Whether online or on the phone, you’ll be asked to provide your policy number, give a detailed description of the event, submit photos if you have them, and wait to be contacted by a claim adjuster.
GEICO vs. Progressive: Customer Satisfaction
To get a better sense of Progressive's and GEICO’s overall customer satisfaction, we read online reviews from current and past policyholders. Generally speaking, both companies have decent ratings. Customers aren’t completely dissatisfied with either company, but both carriers have their fair share of negative reviews.
GEICO and Progressive customers complain about denied claims, unfair claim payouts, unfriendly customer service agents, unexpected premium increases, and other issues.
However, we also read positive testimonials from customers who had great experiences with both companies. Many policyholders said they enjoyed GEICO’s low rates and Progressive’s online experience and helpful online tools.
GEICO vs. Progressive: Getting a Quote
Getting a quote from Progressive or GEICO is quick and easy, and both companies have online quote tools that can be used for most policies.
To get a quote, you’ll need to provide basic personal information, as well as information specific to the policy you’re buying, like the make and model of your vehicle for auto insurance, or the number of employees you have for commercial insurance.
If you can’t get a quote online for the type of policy you need, you can call an agent to start a new quote.
Methodology
We compared GEICO's and Progressive’s most popular policies, including auto, homeowners, renters, and commercial insurance. To evaluate each offering, we looked at the coverage options, riders, and discounts available, as well as the areas of availability, AM Best score, NAIC Company Complaint Index rating, and customer support channels. The NAIC Company Complaint Index is a ratio of complaints per market share with 1.0 being the average and anything above 1.0 considered to have more complaints than expected for its size. We also read reviews from real customers to gauge each company’s overall level of customer satisfaction.